Privacy Policy

Who processes your data

The data controller is SIA „KLB”, reg. No. 40103710874, registered address Braslas iela 29/1, Mārupe, Latvia.

For questions about your data write to [email protected].

What data we collect

Only what you provide yourself in the enquiry or callback form: your name, phone number, email address and the text of your message about the service you need.

The website has no user accounts and no online payments - we do not collect passwords or payment data at all.

Why and on what legal basis

We use the data for one purpose - to contact you, prepare an offer and agree on the service.

The legal basis is steps taken at your request prior to entering into a contract (GDPR Art. 6(1)(b)) and our legitimate interest in answering enquiries we receive (Art. 6(1)(f)). If a transaction takes place, accounting documents are processed to comply with a legal obligation (Art. 6(1)(c)).

Cookies and measurement

The website itself uses only technically necessary cookies and browser local storage (chosen language, cookie choice).

If you consent in the cookie banner, we additionally load Google Tag Manager and the Google Ads measurement tool (Google Ireland Limited). They measure advertising effectiveness and website usage. Without your consent they are NOT loaded - the legal basis is consent (GDPR Art. 6(1)(a)), which you may withdraw at any time by changing your choice in the cookie banner or clearing your browser data.

Who may receive the data

The enquiry email arrives in the company's mailbox. Beyond that the data is received only by the website maintainer and email delivery providers, acting as data processors on our behalf and only on our instructions; if you have consented to cookies, also Google as the measurement tool provider; our accounting service provider if a transaction takes place; and public authorities where required by law.

We do not sell the data and do not pass it to marketing partners.

How long we keep it

We keep correspondence for as long as needed to handle the request and any follow-up, and no longer than 12 months after the last contact. If a transaction takes place, accounting documents are kept for the period required by law.

If you would like the data deleted sooner, write to [email protected] - we will do it.

Transfers outside the EEA

Enquiries are processed within the European Economic Area. Google measurement tools may involve transfers outside the EEA; these are made with the safeguards provided in GDPR Art. 46 - European Commission Standard Contractual Clauses and EU-U.S. Data Privacy Framework certification.

Your rights

You have the right to access your data, correct it or request its deletion, restrict processing, receive your data in a portable format, object to processing based on legitimate interests, and withdraw cookie consent.

To exercise these rights, simply write to [email protected]. You also have the right to lodge a complaint with the Data State Inspectorate (Blaumaņa iela 11/13-11, Riga, LV-1011, dvi.gov.lv).